This case study, conducted by Liz Thomas Associates on behalf of Studiosity, delves into the transformative impact of Studiosity Subject Specialists on the student experience at McMaster University. The study specifically examines the quality of Studiosity Subject Specialists and the immediate benefits perceived by students who have utilized this academic support service.
"Studiosity has allowed us to meet students where they are, on their schedule, with the personalized guidance and quick turnaround times they require. It has helped us keep up (and ahead) of the changing needs and increasing expectations from our diverse community of learners."
- Christopher Longtin, Manager, Strategic Initiatives, DeGroote School of Business, McMaster University
The Studiosity Subject Specialists at McMaster University have proven to be invaluable mentors, offering not only academic support but also motivation, clarity, and encouragement. With 64.06% of interactions occurring after 5:00PM EST, the need for after hour student support is clear. The service received an 88.10% satisfaction rate, with a 19.35% report rate. Additionally, students utilized the Studiosity’s referral system, looping them back to university services on campus, based on their needs. The immediate benefits reported by students underscore Studiosity's role in empowering students to take charge of their learning journey, enhancing their study skills, and creating a positive and proactive academic culture at McMaster University.
“The feedback was clear and constructive. It helped that there were examples in my work that showed what I have done well."
“I appreciated the suggestions as well as the comments pointing out some good examples in my essay.”
“Thanks for the detailed feedback. I especially like the comments about my use of contractions and use of American/British English in my writing. I would have never known otherwise."
Studiosity acknowledges the Traditional Indigenous Custodians of country throughout Australia, and all lands where we work, and recognises their continuing connection to land, waters, and culture. We pay our respects to Elders past and present.
