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Case study: Campbelltown City Library

Campbelltown cropped

Campbelltown City Library, New South Wales

About: Campbelltown City Council local government area covers 312km2 and is home to approximately 157,000 people. With a diverse community to serve - 38% of people were born overseas, and 33% of people speak a language other than English at home, the library offers a range of services, events, activities, and spaces to suit the different needs and interests of all community members. 

Why Studiosity? Campbelltown City Library service is seeing an increase in use of their resources by people studying for higher education, and believes in enabling lifelong learning by providing equal-access learning support to all Members. Providing Studiosity allows more Members to access personal learning support online, for timely study help at any learning level - and even outside library opening hours.

“Studiosity is easy to access and is open to everyone regardless of background, and provides an important service to the students of Campbelltown who want to succeed with their studies. The usage of the program continues to grow in Campbelltown, and the library is proud to play a role in increasing access for our community to resources such as Studiosity.”
-
Paula Pfoeffer, Community Learning and Libraries Lead

Outcomes: The library called upon the talents of its staff and Members to create this video, which showcases the community's love for online, 24/7 study help:

Summary:

  • Studiosity partner since 2010 
  • Supporting all Members, including high school students, mature-aged learners, and residents with non-English speaking backgrounds
  • Easily accessible and free service through the library management system 


Library Member feedback on Studiosity

 

"thanks for your help and reading my equation. I would be stuck without your help, for my equations test tomorrow."
Year 9, Maths session

"[The specialist] was awesome. He helped me understand my problem by explaining it in a simple way. Such a good program to use."
- Year 7, English session

"Helped me think and correct more mistakes in the sentences I was working on. Thank you for the support."
- Adult learner, Grammar and Punctuation session

"Friendly and very helpful! I use this service often and I always think it's one of the best initiatives of the Campbelltown libraries :) "
- Year 11, Extension Maths session

"I appreciate the detailed explanation in the feedback of how what structure to follow in the essay and what I should avoid doing/writing."
- Year 9, Writing Feedback submission

"Makes it so much clearer than my hours of confusion on my own!"
- Year 12, Maths session

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